PDF Format

Many parts of this website have documents in PDF format. The Portable Document Format (PDF) format is a standard for electronic document distribution. It preserves fonts, formatting, colors, and graphics, so is used for forms and manuals to ensure they have a consistent look.

In order to view and print these PDF documents, you must download and install on your computer the free Adobe Acrobat Reader.

Our documents require Version 4.0 or newer of Acrobat Reader. If you are having problems, check your version, and download a newer version if necessary.

If you continue to have problems . . .

Many people have reported that the Adobe Acrobat Reader "hangs" (never shows the file) when viewing large PDF files in their browser window. The work-around is to save the file and view it directly from Acrobat. Here's how:

  • Instead of "clicking" on the link to the brochure, RIGHT CLICK on the link and a menu will pop up.
  • Select "Save Target As". A file dialog box will pop up (showing some folder on your computer . . usually the last folder you downloaded something to)
  • Select where you want the file to be saved, and REMEMBER the location, so you can find it.
  • Click "Save".
  • Using your Windows File Explorer on your computer, locate the saved file.
  • Double-click on the file and it should come up in Acrobat.
  • Remember to delete the copy of the file on your computer once you are done with it.